Privacy Policy

Effective Date: February 8, 2026

This Privacy Policy describes how [Your Company Name] ("we," "us," or "our") collects, uses, and discloses information when you use our self-serve kiosk application (the "Service") at participating restaurant locations.

1. Information We Collect

We collect information to provide a seamless ordering experience. This includes:

• Order Information: Items purchased, customizations, and total spend.

• Payment Information: We use PCI-compliant third-party processors. We do not store full credit card numbers or CVV codes on our local kiosk servers.

• Contact Information: If you opt for a digital receipt, we collect your email address or phone number.

• Usage Data: Technical data such as kiosk ID, timestamps, and how long you interacted with specific menu screens.

2. How We Use Your Information

We use the collected data for the following purposes:

• Transaction Fulfillment: To process your order and send it to the kitchen.

• Receipt Delivery: To send your digital receipt via SMS or email.

• Service Improvement: To analyze which menu items are popular and fix bugs in the kiosk interface.

• Security: To detect and prevent fraudulent transactions.

3. Data Sharing and Disclosure

We do not sell your personal information to third parties. We share data only with:

• The Restaurant: The specific venue where you are ordering needs your data to prepare your meal.

• Service Providers: Payment processors (e.g., Stripe, Square) and receipt delivery services (e.g., Twilio).

• Legal Requirements: If required by law, we may disclose information to comply with legal obligations.

4. Data Retention

• Transactional Data: Retained as required by tax laws (typically 7 years).

• Contact Data: If you provide an email for a receipt, it is used only for that purpose and is not added to marketing lists unless you explicitly "opt-in."

5. Your Rights (CCPA/GDPR/Modern Data Laws)

Depending on your location, you may have the right to:

• Access: Request a copy of the data we hold about you.

• Deletion: Request that we delete your personal information.

• Opt-Out: Decline any non-essential data collection. To exercise these rights, please contact the restaurant manager or email us at [Your Support Email].

6. Children’s Privacy

Our Service is not directed at children under the age of 13. We do not knowingly collect personal information from children. If a parent becomes aware that their child has provided us with information, they should contact us immediately.

7. Changes to This Policy

We may update this Privacy Policy from time to time. The "Effective Date" at the top will indicate when changes were last made. Your continued use of the kiosk after updates constitutes acceptance of the new terms.